You are on the official website of Sunset Plaza Beach Resort , where you will find the best rate and with a secure reservation.

Yes, all information presented on our website is stored on our server through a secure and encrypted connection. This means that it cannot be accessed over the Internet and that no one can intercept the information that is sent.

The information you provide us will only be used to guarantee and record your reservation, or to be able to contact you in the event of an unforeseen event. If you choose to receive our newsletter, we will use your data to periodically send you promotions and / or articles of interest by email. You can request to stop receiving this newsletter at any time you want.

Yes, the total amount of the reservations made through the web will be charged before arrival according to the conditions of the promotion . If there is a deposit charge, it will be reflected on the credit card provided . All reservations must be guaranteed with a valid credit card.

No, Sunset Plaza Beach Resort must bill the intermediary. We suggest you request your invoice directly where you made your reservation.

You have probably already exceeded the maximum capacity in the room category. We recommend adding one more room or contacting us directly at reservas@hotelesgldplaza.com.mx.

When your reservation is confirmed by email , the charge is not automatic. We ask our clients for a maximum of 72 hours to apply the charge to the registered card and in case of being declined we will request a new one to guarantee said reservation.

Visa, Master Card y American Express.

In case you do not have one, you can validate by calling our call center to take a room with a time limit. This is a period of time that is granted so that you can guarantee your reservation through a deposit or an interbank transfer.

Up to a maximum of nine rooms under the same name.

The age ranges are as follows:

• Infants: 0–5 years old
• Children: 6–12 years old
• Junior: 13–15 years old

The applicable age range is determined based on the guest's age at the time of check-in and may affect the room rate and maximum occupancy allowed. Please refer to the Terms & Conditions of the selected promotion or rate for specific policies.